Should you build your own or purchase MDR services — Is Open XDR the answer?

For the last several years, MSP partners have been making a tough decision – should I build cybersecurity within my own business or outsource it? Until a few years ago, the manual nature of SOC technology and cybersecurity talent made it very difficult to build your own service. Today there are many new, more robust solutions available which make the decision to build much easier. To decide, first look at what you are providing to your customers today. Do you provide high touch personalized support? Do you currently manage their firewalls, mail, and endpoint security? If you currently have staff that provides these types of services, it may make sense to consider building your own. When we are at conferences, we hear very similar feedback. There are thousands of MDR providers , and as with any type of partner, there are good ones and some not-so-good ones. They have the same challenges you ...